FSMS Requirements
Clippership 23.3+ has been certified for use with FSMS version 20.
The installer can be downloaded from here (not for Proship systems):
Supported Operating Systems
- Windows Server 2022 Datacenter (recommended)
- Windows Server 2022 Standard (recommended)
- Windows Server 2019 Datacenter
- Windows Server 2019 Standard
- Windows Server 2016 Datacenter
- Windows Server 2016 Standard
- Windows 10 Enterprise
Note: This version of FedEx Ship Manager Server is designed to work best on latests Windows Server. FedEx recommends that you upgrade to ensure your systems are not at risk. See the Microsoft website: https://www.microsoft.com/enus/windows/enterprise/end-of-support.aspx
Hardware Requirements
| Minimum | Recommended | High Performance | |
|---|---|---|---|
| Processor | Xeon E3 or E processor | Xeon E5 processor | Xeon E7 or Dual E3 or Dual E5 processor (fastest and most cores available) |
| Memory | 8 GB ECC | 12 GB ECC | 20GB ECC |
| Hard drive | 300 GB | 500 GB | 1 TB SSD |
| Dedicated Cores (VM) | 2 | 4 | 8 |
Installation Recommendations
- Before installing FSMS, the installer verifies if the applicable .Net Framework version 4.8 is installed on the system.
- If the .Net Framework version 4.8 is not present, the installer aborts the installation of FSMS and a parameterized error message “FedEx Ship Manager® Server requires that your system has the .Net Framework version 4.8 installed,” is displayed before the installer is closed.
- If your server is currently on a domain, remove it from the domain prior to the installation process.
- After the installation, you can add it back to the domain. By doing so, you can also eliminate other variables that could cause issues during the installation process.
- This is the FedEx recommendation. LSE has done FSMS installations successfully without removing the server from the domain.
- Ensure that the server has a local Windows Administrator account for installing and running the FSMS application.
- Typically, a local administrator named FEDEXUSER is created. But any username can be used.
- Ideally, the password should be set to not expire
- You should be logged in with this user when running the installation.
- The installation wizard will prompt for the password for this user, which will be used when configuring the services.
- Most FedEx services will be configured to “run as” this user.
- If the password changes, then each of the FedEx services will need to be updated with the new password.
- Have a valid product key
- Product key for 20.08 (expires July 31, 2026): 7CV8S3KMKY54Z4F3
- Product key for 20.07 (expires Feb 28, 2025): 77RQS36MKY54Z4F3
- Know your FedEx Compatible Solution Program Type code
- The FedEx CSP code for Clippership is 014